Private medical assistance in Rome & Palermo

Feeling unwell in Rome or Palermo? We arrange care where you are.

Call or message MedAssist24 and tell us what is happening. We help international travellers understand the next step and, when appropriate, arrange an English-speaking doctor at your hotel, apartment, residence or private home. We can also help coordinate ambulance and private medical transport when needed.

English-speaking doctors Rome & Palermo Ambulance & medical transport 24/7 coordination

How it works

From first message to follow-up

01 / Contact

You call or message MedAssist24.

Tell us where you are staying and what you are experiencing. You can contact us directly, or ask your hotel, host or travel companion to reach out for you.

Phone WhatsApp Hotel reception

When to contact us

Private assistance for the health problems that can disrupt your time in Rome.

Contact MedAssist24 for non-life-threatening concerns that need clear guidance, a private medical visit or practical support with the next step.

01Fever or flu-like symptoms
02Stomach issues
03Infections
04Pain or discomfort
05Allergic reactions
06Prescription support
07Follow-up guidance
08Doctor visit at your accommodation

For life-threatening emergencies in Italy, call 112 or 118 immediately. MedAssist24 provides private medical assistance and coordination.

At your location

Stay where you are. We coordinate care around you.

Whether you are staying in a hotel, private apartment, residence or home, MedAssist24 can coordinate an English-speaking doctor directly at your location in Rome.

You can contact us yourself, or ask your hotel reception, host or travel companion to reach out for you.

Where we come

Available 24/7

Not sure what kind of medical support you need? Start with a message.